Communication College Assignment Example | Topics and Well Written Essays - 1500 words

Communication College - Assignment Example There are many other qualities these are among the qualities essential for effective communication. My personal communication goal is to become more confident and more open with my feelings to my parents and to my friends. There are many times that I feel quite frustrated but I cannot find the words to express my thoughts and my feelings because I am afraid that I may not be understood well. I am trying to learn to be more confident in my choice of words. I should want to express my feelings and emotions without using offensive words. I should learn to use more euphemistic terms so that I can tell them what I do no like without necessarily courting disaster. I should learn to be more open and to communicate with them constantly rather than shun away because this will not do any good. Keeping quiet and keeping a distance are nonverbal expressions of my indifference and I should work that out if I want to have a better relationship with anyone that come across my life. A client you work with is constantly rude and obtrusive: This is a psychological barrier to communication. I will not be able to understand my co-worker well because of I have a negative perception as a result of his attitude double meaning may result. He might mean well but because I find him rude I will have no way of telling if he is genuine and truthful in what he is saying. The clinic I practice in becomes humid during the day. When the window is opened the sound of traffic disturbs the consultation: This is an example of a mechanical barrier. The noise and humidity are obstruction to effective communication. It is difficult to be understood well because of the noise and the patient may not be comfortable because of the humid temperature. This makes the patients not very ready to listen to what I say. A client stands very close to you when they are speaking: This is an example of organic barrier. I may be disturbed with the loudness of the voice of the client or uncomfortable with his smell or nearness and that blocks my attention to what he is saying. You are a practitioner that has a speech impediment and wears contact lenses: There is an organic barrier here. I may not be able to produce the correct sound of the words and I might not see my listeners well so they may misunderstand what I am

Mapping process and Identifying and Documenting Processes Assignment

Mapping process and Identifying and Documenting Processes - Assignment Example Comprehending the procedure from the patient point of view is necessary if patient oriented service enhancements are to be done. The process map should all the time represent the total amount of steps engaged as well as the overall number of individuals comprised, the overall duration taken to carry out the process step, as well as all documents employed2. Process mapping tool will help me to map the entire patient voyage or diagnostic trail with a variety of individuals who characterize the different duties comprised. Mapping the entire patient pathway will assist me to look for chances for upgrading by visualizing how the entire patient voyage presently works and discovering points of ineffectiveness. It may draw the actuality of a procedure as well as identify repetition, difference, and needless steps. It as well sparks high-quality ideas and assists a group to know where to begin to create improvements that will have the major influence for patients as well as employees. It is a great technique of enlightening the entire process - hardly ever does a single Medicare employee recognize all the procedures or individuals included in the patient voyage. It will assist personnel comprehend how multifaceted the systems might be for patients, demonstrating how numerous times the sick person has to wait (frequently unnecessarily) and how many diverse individuals a patient satisfies. The aim of this paper is to demonstrate a series of steps involved in patient treatment by drawing a process map. But before I introduce of draw my process map, it is significant to indicate what I will need as well as my roles throughout the mapping process3. Process mapping may be employed to capture the realism of the entire patient journey as well as their encounter at each phase. This can help me to recognize difficult major processes, for example, bottlenecks. Solving these may assist to eradicate avoidable